Why Won't a Meeting Load or Complete?

Coordinators occasionally run into issues where a 504 or RTI/MTSS meeting won't start, a tab won't save, or the Complete Meeting button stays inactive.

Symptoms

• Start Meeting or Start Review button doesn't respond
• A tab doesn't save when you click Save
• Complete Meeting button stays greyed out
• Sign-off status stuck at Pending Committee Sign-Off

Most Common Causes

The initial draft wasn't saved, a required field was left blank, the meeting wasn't formally started, or committee members haven't signed off.

Solutions

Solution 1: Confirm the Initial Draft Was Saved

1. Open the student's record in Meeting Manager and confirm the initial draft was saved.
2. If not, complete missing fields and click Save Initial Draft.

Solution 2: Check for Required Fields in Each Tab

1. Review each tab for required fields.
2. Click Save within each tab before moving to the next.

Solution 3: Confirm the Meeting Was Properly Started

1. Confirm you selected Start Meeting (or Start Review / Start MDR Meeting) from the Action Item menu.
2. Check that the status reflects an active meeting state.

Solution 4: Check Committee Sign-Off Status

1. Select Show Sign-Off Detail from the Action Item menu.
2. Follow up with any committee members who have not yet signed.

Note: Status will not change to Active until all required committee members complete sign-off.

If None of the Above Worked

Contact your K12 Plus admin with the student's name, meeting type, and the specific tab or step where the issue occurs.